Privacy Notice

At “securitywarehouse.co.uk”, your privacy is our priority. We are committed to protecting your privacy at all times, in all situations. The information we collect about you when you become a member is used to process your orders and to provide a more personalised experience on our site. We “securitywarehouse.co.uk” do guarantee security on stored information, we have implemented many security policies and conditions to help protect your confidential information.

How Do We Use the Information We Collect?
When you become a “securitywarehouse.co.uk” member, we ask you to fill out a form that requests your name, address and e-mail address. “securitywarehouse.co.uk” will NOT share data with trusted partners to help us perform statistical analysis.

Your name and address information is used solely to process orders unless your prior consent is given. Without your consent, this information will NEVER be sold, given, rented or traded to others for purposes other than order fulfilment.

Name and Address – Required for shipping purposes

Email Address – Required for logging into your account

Telephone Number – Optional; this would be used for SMS messaging from our courier regarding delivery

With whom we may share your information

We will not share your information with any other organisation except in the following circumstances:

  • We will share your information with another organisation to which we transfer, or are in discussions to transfer, our rights and obligations under our agreement with you.
  • We may share your information with another organisation that buys our organisation or our assets, or with another organisation from which we acquire a company or business, and in the course of any preceding negotiations with that organisation, which may or may not lead to a sale.
  • We may share your information with our funders or potential funders, such as our bank and with our professional advisers who have a reasonable need to see it.
  • We may share your information with any group companies of ours so that they can provide any products and services to you that you request.
  • We may, on occasion, share your information with carefully selected businesses so that they can send you details of other related services. Alternatively, we may on occasion use your information to send you details of the products and services of carefully selected businesses, which are complementary to our own products and services.

Google Analytics Data

Google Analytics stores information about:

  • the pages you visit on the website
  • how long you spend on each website page
  • what you click on while you’re visiting the site

We don’t collect or store your personal information (for example your name or address) unless you have actively passed it on to us, so this information can’t be used to identify who you are.

Google reCAPTCHA

ReCAPTCHA collects personal information from users to make this determination of whether they are human and not a bot to prevent SPAM. The reCAPTCHA algorithm checks to see if there is a Google cookie placed on the computer being used. An additional reCAPTCHA-specific cookie will then be added to the user’s browser allowing a complete snapshot of the user’s browser window at that moment in time.
Information gathered includes:

  • All cookies placed by Google over the last 6 months
  • How many mouse clicks you’ve made on that screen (or touches on a touch device)
  • The CSS information for that page
  • The date
  • The language your browser is set to
  • Any plugins you have installed on the browser
  • All Javascript objects

You can read Google’s terms and privacy for more information.

Refer-A-Friend
If you choose to use our referral service to tell a friend about our site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the site. “securitywarehouse.co.uk” does not store this information and uses it for the sole purpose of sending this one-time email.

Our Use of Log Files
When you visit our site we automatically log your IP address, your browser type and your access times. We utilize this information to conduct site performance evaluations, to see where visitors are coming from and to keep track of click stream data (the screens our users visit on our site). This data helps us to determine what content our members find most appealing so that we can maximize your enjoyment of the site. Log files are not tied to personally identifiable information.

Site Security
All “securitywarehouse.co.uk” employees take your personal information very seriously. All employees must learn and obey our security policies. Access to member personal information is limited to key management personnel and our member services department. The information is ID and password protected and our Web security is reviewed on a monthly basis.

Correcting/Updating Your Personal Information
After becoming an “securitywarehouse.co.uk” subscriber you may correct/update your personal information by clicking on the 'My Account' link at the top of any page, entering your ID, password and birth date when prompted and clicking the Edit Information button. The changes you make will be reflected in our databases instantly. If you wish to deactivate your account, you may contact our member services group through the 'My Account' section, or the 'Contact Us' section.

Links To Other Sites
This Web site contains links to other Web sites. Please note that when you click on one of these links, you may be leaving the “securitywarehouse.co.uk” site and entering another Web site. These sites may independently collect or request information about you and we encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

Communication
From time to time we may send out email messages alerting you that products are available, to remind you about providing feedback or for promotional offers. In addition, you will receive communication from us 1) if you contact us for a particular reason, 2) to receive your orders, or 3) we need to contact you for administrative purposes such as winning a contest. Administrative e-mails will not contain promotional materials. If you choose to receive our News Letters, they will contain promotional materials from “securitywarehouse.co.uk”.

Legal Disclaimer
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site

Supplementation
We may correct or supplement your address information with standardised postal representation in order to ensure that your orders are delivered. We do this since we want to make sure that our members receive the order and to lower costs associated with our programs.

Contests
Periodically, contests are run on our site. Sometimes contests are sponsored by our customers. To enter these contests you need only to enter your ID and password and your guess. At the time of entry, you may decide if you wish to have your first name and County posted on our site if you are the winner. Winner’s names are NEVER shared with our customers without their consent.

Our Use of Cookies
Cookies are pieces of information that your browser stores on your computer's hard drive which identify you when you enter. The ability to select samples on our site is not cookie-driven. We may use session cookies to provide a seamless experience on the site and to combine with our log files so that we can understand our site traffic and analyse our demographic information in aggregate form. If you have set your browser to reject cookies, our site will not identify you when you enter and you will need to manually type in your ID and password.

Your Feedback is Always Welcome
We welcome your comments and questions about our privacy policy - or anything else you might want to talk about.
You can reach us via our support ticket system, Online Chat, emails or Telephone Please see the contact us page for details of these services 

Security Centre
Howley Grange Road
Halesowen
West Midlands
B62 0HW
The above is the address for the service of documents